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With 20 years of experience in the construction industry, I have discovered several essential principles for becoming the top contractor in Hermosa Beach, CA. While high-quality work is a given, I would like to emphasize the importance of prioritizing the overall client experience. When contractors make decisions with the client experience in mind, several positive outcomes arise. These contractors prioritize their client's best interests and aim to comprehend their genuine desires and needs. They also create an executable plan to treat the client's house like a home rather than a mere construction site.
Here are just a few things that a top gun contractor MUST master in order to be the best:
Inter-Personal skills
In and industry with a reputation for awry bunch, the ability to communicate well with clients and team members is essential. Being sympathetic to a client’s needs and expectations helps tremendously during the stressful aspects of construction.
Management Team
If you hire a contractor who is a one man band, you will soon learn that the music being played is the sound of chaos. The fact is that if a project is larger than $50,000 you don’t need a contractor you need a team. A team of pros working toward a common goal, getting your job done.
Project Management
Every project has a beginning, middle, and an end. In order to get from point A to point B, project management skills and process are absolutely necessary. If there is no project plan then there is no process, and you can guarantee that your job will not be done in a timely manner or without severe headache.
Material Sourcing
Having access to quality materials and components is an area that many clients are unaware of. Most homeowners don’t have the experience to determine the appropriate materials for certain applications. This is especially true when determining material exposed to the elements or extreme conditions. A good contractor should be consulted when finishes are being selected.
If you want to learn more about process based construction, please follow this link. This is an article geared toward educating the public about the performance standards that are expected by top professionals in the residential construction industry.