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What are you waiting for?
Over the years, the projects that we have taken on have become more technical with more components of complexity. There are tons more choices in materials, elements of design, and time constrictions due to professional obligations which all add to a very challenging building environment. Technology has been able to pave the way for materials such as 3D tile patterns, complex plumbing systems, and in home digital integrations.
Truth be told, residential construction has been widely tainted by flaky and sloppy people of ill repute, and has made it difficult for those of us who strive to deliver a positive experience and quality service to clients. I have always thought it fair to set a reasonable expectation.
Our Team Building Model
With these complexities in mind- a single ‘construction guy’ in a truck simply cannot keep track of all the tasks that need to get done in order to deliver a project successfully and on time. This is self-evident when you look at the low customer satisfaction rating many contractors earn online. The fact is, that between designing a project, planning the construction, and executing the construction plan, it takes more than one individual to get the job done. It takes a team; managing people, quality control, and delivering a project on time is a function of processes and planning. Processes are systems, rules, and protocol that help guide the behavior of the people in a company.
The stakes are high in construction because the liability is high. Working with a contractor that has a designer, project manager, foreman, and a season team of sub-contractors makes a world of difference. The relationships we establish with our subs and vendors help us deliver a better experience for our clients. The reason is simple; we treat our employees, vendors, and sub-contractors well. We earn their respect and sub sequentially they really enjoy working with us and are committed to providing good quality service to our clients. The ticket to tomorrows job is earned by stellar performance on today’s job.
Combining Technology with Team Building
In an effort to get organized, improve communication with clients, and track the progress of on-going jobs, we have propriety software to keep it all together. This software has an interface that clients can access from any smart phone, tablet or laptop. It offers our clients a real time window of the status on their project. My clients can see a weekly schedule, payments received, daily log, daily picture posts, and much more.
Our goal is to be an industry leader in delivering great customer experience in residential construction. Combined with our business model, this technology brings us closer to our clients and helps keep everyone in the loop so there is never a question about what is happening on the job.
As you can see there are many factors to consider when selecting the right professional for your project. Remember, don’t just hire a contractor, hire a team!
Not sure what the difference is between a quote and an estimate? Don't worry, most people don't know and contractors are always vague when you ask them. Click below to learn exactly how we define the difference between an estimate and a quote.
22760 Hawthorne Blvd, Suite 230,
Torrance CA 90505
Main Office 888.881.7355